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Technology to automate and scale your business

Improve customer relationships and increase sales

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Second CRM offers powerful, easy-to-use tools for SME businesses to Go Digital on a Common Digital Platform regardless of one’s functional role. Additional permissions can be assigned only to specific users, depending upon their roles like sales and customer service. From beginner to advanced teams, Second CRM is an off-the-shelf CRM Software for Employee Management, Customer Management, Sales & Marketing Management, After Sales Service Management, and Office Automation with no code customization options.

Empower your teams to achieve their individual KPIs efficiently and consistently while working from anywhere.

Trusted by Hundreds of Customers in Asia

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Second CRM FAQ

If you’re new to Second CRM or looking to upgrade your business, this guide will help you learn more about the platform and its features.

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Why should I use software like Second CRM?

Proper lead management is key to a successful business. Second CRM allows you to have all your customers' information on a common platform, to easily manage sales, marketing, and after-sales service interactions. Nurture your leads and maintain existing customer relationships professionally and with ease.

Is there a minimum headcount required to use Second CRM?

No.

How do new users register for Second CRM?

It is as simple as logging into the Second CRM portal and signing up. Alternatively, our friendly customer service team will have you up in no time.

What type of businesses is Second CRM suitable for?

Second CRM is a cross-industry solution that is suitable for sales and customer support teams.

It helps to boost sales, manage leads and resources efficiently, send auto-reminders amongst others, and in the process Impress clients with your timely and professional service. 

Why should I choose Second CRM over another software?

Second CRM has a friendly user interface and offers a wide range of functionality. It also supports Asian languages, currencies, taxation, other local regulations. We have an experienced and helpful support team to assist you throughout your journey with us.

I’m not a tech person, will I have a hard time migrating my products and customers to Second CRM?

No, it is a fairly simple process. As long as you have organized customer data in excel, migrating your data into Second CRM is straightforward.

Alternatively, for a minimum fee, our support team will be able to help you set up your Second CRM solution and migrate all your data across.

I don’t feel comfortable with web-based solutions, is my data safe in the cloud/with Second CRM?

Yes. There are multiple levels of security in place. Firstly, users are required to access the solution with their user IDs and passwords.

If there are multiple failed attempts, the system will automatically block that user's access. This was followed by Second CRM being hosted on Amazon Web Services (AWS) servers that meet world-class security standards.

Is Second CRM compatible with my existing hardware?

Second CRM is a Software-as-a-Service based solution and it can be securely accessed on any of your devices that have internet access.

Can Second CRM integrate with other software/hardware?

Second CRM offers integrations with popular tools like Gsuite, Outlook, Mailchimp, Xero, Quickbooks, Whatsapp, Office 365, and more.

We are constantly working to add more integrations into our ecosystem.

Does Second CRM have a big learning curve?

Second CRM is designed to be user-friendly. With the exception of a few advanced features, you will be up and running within a matter of minutes. Of course, having clearly outlined business processes will help you get the maximum value out of Second CRM. Our support team is also available to assist you.

Get in touch with us today!